Insurance Claim Collision Repair
Collision Repair Supporting Insurance Claims
BK Towing & Collision supports insurance claims across Brooklyn and Staten Island with 24/7 accident recovery, damage documentation at our Brooklyn facility, and collision repair that begins only after the authorising party confirms the scope.
How this service works
After an accident, the vehicle often needs to move before the claim is settled. We recover the vehicle from the scene or a storage location, bring it to our Brooklyn facility, and document the damage so your claims contact has the information they ask for. Repair work begins only after the scope is confirmed with the party authorising it.
How claim-related repairs are handled
Our facility is at 258 3rd Ave in Brooklyn, with recovery available across Brooklyn and Staten Island and additional service in Manhattan. Carriers, third-party administrators and adjusters can call one dispatch line, 24 hours a day, to move a vehicle from the scene to the destination the claim calls for.
What to expect
- 24/7 accident recovery from the scene
- Damage documented at our Brooklyn facility
- Repair information provided to the claims contact on request
- Repair scope confirmed with the authorising party before work begins
- Vehicles held, moved or released as the claim requires
- One dispatch line for recovery, storage moves and repair
We select the appropriate towing equipment for the vehicle and condition, including flatbeds, wheel-lifts, dollies and rated recovery equipment. Typical response times vary by location, traffic, weather, vehicle type and current dispatch demand. Call 929-606-6310 for the current ETA.
Frequently asked questions
Do you repair vehicles that are part of an insurance claim?
Yes. We recover the vehicle, document the damage and provide the repair information the claims contact asks for. Repair work begins after the scope is confirmed with the authorising party.
Can you recover a vehicle from an accident scene for a claim?
Yes. Call 929-606-6310 with the location and vehicle condition, 24 hours a day.
Do you deal directly with the insurance company?
We provide the repair information the insurer or adjuster requests. How a claim is settled is between the policyholder and the insurer.
Can the vehicle be moved between storage locations during a claim?
Yes. Tell us where the vehicle is and where it needs to go and we confirm the move before dispatch.
Do you guarantee a claim will be approved?
No. Claim decisions belong to the insurer. We handle the recovery, documentation and repair side.
Do you cover Staten Island and Manhattan?
Yes. Brooklyn is our primary service area, Staten Island is fully covered, and Manhattan is available as an additional area.
Related towing services
Call BK Towing & Collision at 929-606-6310 to discuss your vehicle and location.