Insurance & Claims Towing
Towing Services for Insurance Companies & Claims Teams
BK Towing & Collision accepts towing and accident recovery work from insurance carriers, third-party administrators, roadside assistance programs and claims adjusters across Brooklyn, Staten Island and Manhattan — 24 hours a day, 7 days a week. One call moves the vehicle from the scene to the destination the claim calls for.
How this service works
BK Towing & Collision accepts towing and accident recovery work from insurance carriers, third-party administrators, roadside assistance programs and claims adjusters across New York City — 24 hours a day, 7 days a week. When a claim needs a vehicle moved from an accident scene, a roadside or an insured's address, your adjuster or dispatch coordinator calls our line, shares the claim details and destination, and we handle the transport.
Built for claims dispatch
Brooklyn is our home base with Staten Island fully covered and additional service in Manhattan. Claims staff should share the exact vehicle location, the claim or reference number, the vehicle's make, model and condition, the drop-off address and any on-scene contact, so the right equipment and destination are confirmed before dispatch.
What to expect
- 24/7 dispatch for accident scenes, roadsides and insured addresses
- Accident recovery, including winching when a vehicle cannot roll
- Flatbed towing recommended where appropriate — AWD, EV, lowered and non-running vehicles
- Transport to the insured's chosen repair shop, home or another destination
- Wheel-lift, dolly and rated recovery equipment matched to the vehicle
- One direct line for adjusters, TPA staff and roadside program coordinators
We select the appropriate towing equipment for the vehicle and condition, including flatbeds, wheel-lifts, dollies and rated recovery equipment. Typical response times vary by location, traffic, weather, vehicle type and current dispatch demand. Call 929-606-6310 for the current ETA.
Frequently asked questions
Do you take towing work from insurance companies?
Yes. Insurance carriers, third-party administrators, roadside assistance programs and individual claims adjusters can call our dispatch line directly, 24/7.
Do you have exclusive contracts with specific insurers?
We do not claim exclusive partnerships with any carrier. We accept dispatch work from any carrier, TPA or roadside program — call dispatch and we will set up how your claims work with us.
Can you tow a vehicle to the insured's chosen repair shop?
Yes. Tell us the drop-off destination on the call — a repair facility, the insured's home or another address — and we confirm the trip before service.
What should a claims adjuster provide when calling?
The claim or reference number, the exact vehicle location, the make, model and condition of the vehicle, the drop-off address and any on-scene contact information.
What areas of NYC do you cover?
Brooklyn is our primary service area, Staten Island is fully covered, and we provide additional service in Manhattan. Call with the address and we will confirm.
How fast can you reach an accident scene?
Response times vary by location, traffic, weather, vehicle type and current dispatch demand. Call 929-606-6310 for the current ETA.
Related towing services
Call BK Towing & Collision at 929-606-6310 to discuss your vehicle and location.