Brooklyn is hard on tires: broken curbs, deep potholes after every freeze-thaw, construction debris on the BQE, and steel plates that shift. If you have a usable spare we mount it where you are; if you do not, a tow to a tire shop is faster and cheaper than the damage a few miles on a flat will cause.
929-606-6310Proper floor jacks and hardwood pads instead of the thin scissor jack in your trunk, impact tools for lug nuts that have been torqued on by a shop gun, torque wrenches to set them back correctly, and cones and lighting so you are visible while we work.
We change the tire on scene when there is a road-worthy spare and a safe place to lift the car. We tow instead when there is no spare, the spare is flat or expired, two tires are down, the wheel or rim is bent, or the shoulder is too narrow to work on safely. Dispatch decides that with you on the phone so the right truck comes out.
A car has to be lifted on level, solid ground. On brownstone blocks in Park Slope, Bed-Stuy, and Carroll Gardens that often means repositioning a few feet first. On the BQE, Belt Parkway, and Prospect Expressway the shoulder is short and traffic is close — we set cones behind the truck, work from the curb side where possible, and if the spot is genuinely unsafe we load the car and change the tire somewhere sane.
Many newer cars ship with no spare at all, just an inflator kit that will not seal a sidewall cut or a bead tear. Run-flats can be driven a limited distance at reduced speed, but once run flat they usually cannot be repaired. Donut spares are speed- and distance-limited — treat them as a way to reach a tire shop, not as a tire. Your tire-pressure warning light will normally stay on until the sensor is relearned at the shop.
Do not keep driving to 'get somewhere better' — a few blocks on a flat destroys the sidewall and can chew the rim, turning a repairable puncture into a new tire plus wheel. Do not jack the car on a jack point that is rusted or on a soft, cambered surface. If you clipped a curb hard, have the alignment and suspension looked at even if the tire holds air.
If the tire went down because you slid off a curb or into a pothole hard enough to strand the car, see winch-out recovery and flatbed towing. Broader breakdown help is on our roadside assistance page.
No — we mount your spare, or tow you to a tire shop. Carrying stock for every size and speed rating is not practical, and a shop can also inspect the wheel for damage.
Then the fix is a tow. We take you to a tire shop of your choice, or to your home or shop if it is after hours and you would rather deal with it in the morning.
Usually 15 to 20 minutes on scene, plus 15 to 25 minutes to reach you in most of Brooklyn.
Follow the sticker on the spare — typically about 50 miles at no more than 50 mph. It is designed to get you to a tire shop, not to stay on the car.
Yes when there is a usable shoulder and we can cone off a work zone safely. If the shoulder is too narrow or sightlines are bad, we load the vehicle and complete the change off the highway.
Light commercial vehicles, yes — tell dispatch the vehicle type, wheel size, and whether it is loaded so we bring adequate jacking capacity.